Support
If you need help with pool setup, dashboard behavior, or payouts, the Discord support channel is the fastest place to reach the team.
Discord: Join the AiH-Pool Discord
What to include
- The pool you are mining on.
- Your wallet address or worker name, when relevant.
- What you expected to happen versus what you are seeing now.
- Any timestamps, payout IDs, or screenshots that help reproduce the issue.
Good support topics
- Getting started with wallet, worker, and stratum settings.
- Troubleshooting stale hashrate, missing shares, or payout setting validation errors.
- Questions about pool-specific behavior, payout schemes, or miner dashboard data.